Practice Task 1 — A conflict between work and a promise
Task 6 · Dealing with a Difficult Situation — handle an awkward interpersonal situation with a choice of who to speak to
Speaking Task 6Dealing with a Difficult SituationSPK-T6-01Intermediate
60s prepare · 60s speakYou have 60 seconds to prepare and 60 seconds to speak. You must choose one person to speak to. Explain the situation, apologise or explain politely, and suggest a solution.
Listen to the task prompt. Two fixed voices: a female examiner and a male situation narrator.
You cannot attend your friend's birthday dinner because of a work emergency. Choose to speak to your friend or your manager.
A conflict between work and a promise.
Points to cover
- • explain the conflict honestly
- • apologise and suggest another date
- • offer a way to make it up
You get 60 seconds to prepare, then 60 seconds to speak. Everything here works offline — no AI needed.
- 1. Explain the problem
- 2. Explain your immediate concern
- 3. Suggest a solution
- 4. Explain the consequences
- 5. Give an alternative
- 6. Conclude politely
Sentence template
Hi ___, I'm calling because ___. Unfortunately, ___, so ___. I'm really sorry about the inconvenience. What I'd suggest is ___. If that doesn't work, we could also ___. Please let me know what works best for you.