Practice Task 14 — A housing emergency
Task 6 · Dealing with a Difficult Situation — handle an awkward interpersonal situation with a choice of who to speak to
Speaking Task 6Dealing with a Difficult SituationSPK-T6-14Beginner
60s prepare · 60s speakYou have 60 seconds to prepare and 60 seconds to speak. You must choose one person to speak to. Explain the situation, apologise or explain politely, and suggest a solution.
Listen to the task prompt. Two fixed voices: a female examiner and a male situation narrator.
The apartment you rented has a broken heater in winter. Speak to the landlord or to your family.
A housing emergency.
Points to cover
- • describe the problem and the cold
- • ask for repair today
- • suggest a temporary heater
You get 60 seconds to prepare, then 60 seconds to speak. Everything here works offline — no AI needed.
- 1. Explain the problem
- 2. Explain your immediate concern
- 3. Suggest a solution
- 4. Explain the consequences
- 5. Give an alternative
- 6. Conclude politely
Sentence template
Hi ___, I'm calling because ___. Unfortunately, ___, so ___. I'm really sorry about the inconvenience. What I'd suggest is ___. If that doesn't work, we could also ___. Please let me know what works best for you.