Task 10 · Requesting assistance from a service agency
Task 1 · Writing an Email — a realistic situation requiring a 150-200 word email: complaint, request, apology, recommendation, cancellation, workplace or neighbourhood issue
Requesting assistance from a service agency
You recently moved to Canada and need help with finding language classes and understanding local job requirements. A settlement agency in your city offers free support.
Write to: A newcomer settlement agency · Formal tone
Write an email to the settlement agency asking for assistance.
Write an email of 150-200 words. Read the situation, then write to the person named. Cover every required point, keep the tone appropriate, and organise your email into short paragraphs. You have 27 minutes for both writing tasks in the real test; aim for about 15 minutes here.
You must include
- • Introduce your situation
- • Explain the two kinds of help you need
- • Give your availability
- • Ask how to book an appointment
Question 10 of 30
- 1. Greeting
- 2. Opening purpose
- 3. Point 1
- 4. Explanation
- 5. Point 2
- 6. Explanation
- 7. Point 3
- 8. Explanation
- 9. Closing