Practice Set 17 — Complaining about a late delivery
Task 1 · Writing an Email — a realistic situation requiring a 150-200 word email: complaint, request, apology, recommendation, cancellation, workplace or neighbourhood issue
Writing Task 1W1-17Advanced
150-200 wordsComplaining about a late delivery
A furniture store promised delivery of a bed within two weeks. Five weeks have passed, two delivery dates were missed, and no one has contacted you.
Write to: The furniture store manager · Formal tone
Write an email to the store manager about the delayed delivery.
Write an email of 150-200 words. Read the situation, then write to the person named. Cover every required point, keep the tone appropriate, and organise your email into short paragraphs. You have 27 minutes for Task 1.
You must include:
- Give the order details and promised delivery date
- Describe what has happened since
- Explain the inconvenience caused
- State what you now expect from the store
27:00
0 words · target 150-2000 characters
- 1Greeting
- 2Opening purpose
- 3Point 1
- 4Explanation
- 5Point 2
- 6Explanation
- 7Point 3
- 8Explanation
- 9Closing