Practice Set 23 — Complaining about a restaurant experience
Task 1 · Writing an Email — a realistic situation requiring a 150-200 word email: complaint, request, apology, recommendation, cancellation, workplace or neighbourhood issue
Writing Task 1W1-23Intermediate
150-200 wordsComplaining about a restaurant experience
You booked a table for a birthday dinner. The table was not ready, one meal arrived cold, and the bill included items you did not order.
Write to: A restaurant manager · Formal tone
Write an email to the restaurant manager about your experience.
Write an email of 150-200 words. Read the situation, then write to the person named. Cover every required point, keep the tone appropriate, and organise your email into short paragraphs. You have 27 minutes for Task 1.
You must include:
- Give the date and details of your visit
- Describe the three problems
- Explain why the occasion mattered
- Say what you would like the restaurant to do
27:00
0 words · target 150-2000 characters
- 1Greeting
- 2Opening purpose
- 3Point 1
- 4Explanation
- 5Point 2
- 6Explanation
- 7Point 3
- 8Explanation
- 9Closing