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Task 27 · Asking about a gym membership problem

Task 1 · Writing an Email — a realistic situation requiring a 150-200 word email: complaint, request, apology, recommendation, cancellation, workplace or neighbourhood issue

Writing Task 1W1-27Intermediate
150-200 words

Asking about a gym membership problem

You paused your gym membership before travelling for three months, but you have been charged for every month you were away.

Write to: The gym membership office · Formal tone

Write an email to the gym's membership office about the incorrect charges.

Write an email of 150-200 words. Read the situation, then write to the person named. Cover every required point, keep the tone appropriate, and organise your email into short paragraphs. You have 27 minutes for both writing tasks in the real test; aim for about 15 minutes here.

You must include

  • • Explain the arrangement you made before travelling
  • • Describe the charges you have received
  • • Say what evidence you have
  • • State how you would like the problem fixed

Question 27 of 30

Every question is prewritten and always available — no AI credits needed.
  1. 1. Greeting
  2. 2. Opening purpose
  3. 3. Point 1
  4. 4. Explanation
  5. 5. Point 2
  6. 6. Explanation
  7. 7. Point 3
  8. 8. Explanation
  9. 9. Closing
13:00
0 words · target 150-2000 characters